JOB DESCRIPTION
Job ID: BI-SEE-0526-009
Job Title: Service Executive
Department: ELGi - Service
Employment Type: Full-Time

Job Purpose
To provide on-site technical service, installation, and maintenance of company equipment, ensuring customer satisfaction and minimal downtime.

Eligibility Criteria
Gender: Male
Age: Up to 30 Years
Salary & Perks
Salary
₹18,000 – ₹20,000 per month
Perks
Travel Allowance
Food Allowance
ESIC & Life Insurance
Incentives on After Market Sales
Job Location & Nature
Location : All Bihar – Regions
Nature
100% Field Role with frequent client visits
Qualification & Experience
Qualification
I.T.I. / Diploma / B. Tech (Mechanical or Electrical)
Experience
0-3 years of experience in service/maintenance
Key Responsibilities
 Provide on-site installation, servicing, and maintenance
 Diagnose and repair mechanical/electrical issues
 Handle customer queries and ensure quick resolution
 Maintain service reports and documentation
 Coordinate with internal teams for issue escalation
Skills & Competencies
 Basic knowledge of mechanical/electrical systems
 Strong troubleshooting and problem-solving skills
 Good communication and customer-handling ability
 Ability to work independently in field conditions
 Time management and reporting discipline
Mandatory Requirements
 Valid Driving License (DL)
 Own two-wheeler (bike/scooter)
 Willingness for 100% field travel across Bihar
 Physically fit for field/service work
 Basic local language proficiency
 No immediate plans for further education